Details & Policies

Two-night minimum when booking Friday or Saturday.

Payment

We charge your credit card 50 percent when you book your reservation online or over the phone. The balance is charged automatically to the credit card on file two weeks prior to your arrival.

Cancellation Policy

At The Madison Fire Island Pines, we understand that circumstances can change, and sometimes it is necessary to cancel or reschedule a reservation.

Our cancellation policy is as follows:

• For all reservations, a 50% deposit is required at the time of booking to secure your reservation.

• The deposit is refundable for cancellations made more than 2 months away from check-in.

• Cancellations more than 14 days before your arrival date may receive a credit for your deposit, which can be used towards a future stay within one year from the date of cancellation.

• Cancellations within 14 days of your arrival date forfeit full payment for the reservation.

We understand that unforeseen circumstances and emergencies do arise. In these cases, we recommend that you contact us as soon as possible to discuss your options. While we cannot guarantee a refund or credit under every circumstance, we will do our best to work with you to find a solution that is fair and reasonable for both parties. If you have any questions or concerns regarding our cancellation policy, please do not hesitate to contact us.

Check-in

Check-in time is 3:30 pm. If you wish to arrive earlier than 3:30 pm, please call or email The Madison and receive clearance in advance, as it is not always possible. Check-out time on the day of your departure is 12pm. After 12pm, late-checkout fees may apply.

Lost Keys

Replacement room key fee of $15 charged to your account automatically if lost / not returned.

Dogs

Small, well behaved dogs under 25 pounds are welcome for an additional $50 per night. Please ensure that your dog is supervised and doesn’t disturb the enjoyment of your fellow guests.