Details & Policies

Two-night minimum when booking Friday or Saturday.


When you make a reservation through our website or over the phone, we will charge your credit card 50 percent. The balance will be charged automatically to the credit card on file two weeks prior to your arrival.

Third-party travel websites have their own deposit/payment policies; they apply if you book through them.

Cancellation Policy

If your booking is canceled before 9:00 PM 14 days before check-in, the charge is 50 percent of your total reservation. We do not offer refunds within two weeks of your stay. If you cancel less than 14 days before check-in, the charge is 100 percent.

Please note that third-party travel websites such as and others often have different cancellation policies, which will apply if you book through them. If you book through a third-party website you can only cancel your reservation through them.


Check-in time is 3:30 pm. If you wish to arrive earlier than 3:30 pm, please call or email The Madison and receive clearance in advance, as it is not always possible. Check-out time on the day of your departure is 12pm. After 12pm, late-checkout fees may apply.

Lost Keys

Replacement room key fee of $15 charged to your account automatically if lost / not returned.


Small, well-behaved dogs under 30 pounds are welcome for an additional $50 per night. Please ensure that your dog is supervised and doesn't disturb the enjoyment of your fellow guests. Pet fee policies may differ on third-party travel websites, and will apply if you book through them.