In response to the continuing COVID-19 situation, we have taken numerous steps to create a joyful and welcoming experience that is also a safe one. Here are some of the measures we have instituted for the benefit of our guests:
There is a 50% penalty for cancelling your stay more than 14 days prior to reservation date if you reserved your room through The Madison website or by phone. There is a 70% penalty for cancelling your stay more than 14 days prior to the reservation date if you booked your stay through a third-party website. However, at our discretion, we will issue credit for a future stay in lieu of a cancellation penalty if you cancel more than 14 days prior to the reservation date. There are no refunds for cancellations within 14 days of your reservation date.
In the commercial district, the grocery, liquor, pizza and other stores are open, and some restaurants are offering take-out options. At The Madison, we will be offering special resort-style options for our guests. They include elegant events on our pool deck and special treats throughout the day.
Thank you so much. We’ll see you soon at The Madison!